Terms of Service
Last updated: June 7, 2026
These Terms of Service ("Terms") govern your access to and use of jyVis (the "Service"), operated by Jyomer. By creating an account or using the Service, you agree to these Terms.
1. The Service
jyVis tracks how brands appear in AI-generated answers (Generative Engine Optimization) across providers such as ChatGPT, Claude, and Gemini, and produces analytics and action plans.
2. Accounts
You are responsible for the accuracy of your account information and for keeping your credentials secure. You must be authorized to track the brands and websites you add.
3. Your AI API keys & costs
jyVis runs on the AI API keys you provide. You are solely responsible for any usage charges billed to you by the AI providers (OpenAI, Anthropic, Google) for checks run with your keys. You must comply with each provider's terms of use.
4. Plans, credits & billing
jyVis offers a free plan and paid plans (Pro, Agency). Credits meter in-app actions. Where billing is enabled, payments and invoicing are handled by Paddle as Merchant of Record; applicable taxes are added at checkout. Subscriptions renew automatically until cancelled and can be cancelled at any time.
5. Acceptable use
You agree not to misuse the Service, including: violating laws, infringing third-party rights, attempting to disrupt or reverse-engineer the Service, or using it to send spam or malicious content.
6. Intellectual property
The Service, its software, and branding are owned by Jyomer. Your data and projects remain yours. You grant us the limited rights needed to operate the Service for you.
7. Disclaimers
The Service is provided "as is". AI outputs are probabilistic and may be inaccurate or change over time; jyVis reports them but does not guarantee any specific visibility, ranking, or business outcome.
8. Limitation of liability
To the maximum extent permitted by law, Jyomer is not liable for indirect, incidental, or consequential damages, or for any AI provider charges incurred through your keys. Our total liability is limited to the amount you paid for the Service in the preceding 12 months.
9. Termination
You may stop using and delete your account at any time. We may suspend or terminate access for breach of these Terms.
10. Governing law
These Terms are governed by the laws of Morocco, where Jyomer is established. Any dispute shall be submitted to the competent courts of Meknès, Morocco, without prejudice to any mandatory consumer-protection rights you may have in your country of residence.
11. Sales & refunds
Pricing, billing, cancellation, and refunds are described in our Sales & Refund Policy.
12. Changes & contact
We may update these Terms; material changes will be notified in-app or by email. Questions? Contact youssef.belahmar@jyomer.com.
Company
jyVis is operated by Jyomer.
Appartement N°11, 4ème Étage, Résidence Oum Rabie, Lotissement Sahara 1, Avenue Mohammed VI, Meknès, Morocco